How to Book Your Appointment at Chandee

You can book your appointment through any of these channels:

1. Online Booking Form - Visit chandee.shop/bookingmassage and complete the booking request form
2. WhatsApp - Message us at +66 82 539 9908
3. Phone Call - Call us directly at +66 82 539 9908


4. LINE - Contact us via LINE @chandee

All booking methods are equally fast and efficient. Choose whichever is most convenient for you!

When you submit a booking request through our website form, WhatsApp, LINE, or phone:

1. You submit your request with your preferred date, time, and treatment
2. We manually review your request and check our availability
3. You receive confirmation via email or message, usually within 1 hour during opening hours (10:00-23:00)
4. Your appointment is confirmed once you receive our confirmation message

Response Time: We typically respond within 10-60 minutes during opening hours, and often even outside these hours for urgent requests.

• Same-day bookings: Available, but slots fill up quickly
• 1-2 days in advance: Recommended for best availability
• Walk-ins: Welcome, but advance booking ensures your preferred time

Best booking timeline: Book 1-2 days ahead to secure your ideal time slot.

We welcome walk-in customers, especially during weekdays:

Monday - Thursday:

• 50-75% chance of immediate service


• Minimal to no waiting time
• Great for spontaneous visits

Friday - Sunday:

• Advance booking highly recommended
• These are our busiest days
• Exception: Sunday evenings can be quieter and good for walk-ins

If you walk in and we're fully booked: We'll discuss wait times with you and do our best to accommodate you as soon as possible.

For 2-6 people:

• Use any of our standard booking methods


• No special process required
• Perfect for couples, friends, or families

For 7+ people:

• Please contact us directly via phone or WhatsApp
• We have 6 head spa beds, so larger groups require special arrangements
• We also have facial, Thai massage, oil massage beds, and foot massage chairs
• We'll work with you to create a customized arrangement

Note: For couple treatments, we offer private VIP rooms with starry ceiling (check our Sukhumvit 39 locations for more private & couple rooms).

Deposit Policy:

• Generally, no deposit is required


• For larger bookings (3+ people), we may request a deposit to secure your reservation

What we ask for:

• Email address and phone number to confirm your booking
• This helps us ensure legitimate bookings and properly allocate rooms and therapists

Payment Methods (at the spa):

• Cash
• Credit cards (Visa, Mastercard)
• Alipay
• WeChat Pay
• Note: American Express is not accepted

Yes! You can request a specific therapist, especially if you've had a great experience with them before.

How to request:

• When booking through our website form, therapist names are listed in the dropdown menu
• For WhatsApp, LINE, or phone bookings, simply tell us your preferred therapist's name
• We'll allocate them to your appointment when available

Recommended arrival time: 10-15 minutes before your scheduled appointment

This gives you time to:

• Check in comfortably


• Complete any necessary forms
• Begin your relaxation journey without rushing

Late arrival policy:

• If you arrive 15+ minutes late without informing us, your booking may be cancelled
• Please call or message us if you're running late so we can accommodate you

If you need to cancel or reschedule:

• Notify us at least 2 hours in advance (preferred 24 hours before)
• Contact us via the same method you used to book (WhatsApp, phone, LINE, or email)
• We'll help you reschedule to a more convenient time

Absolutely! If you're enjoying your treatment and want to stay longer:

• Let your therapist know during your session


• Subject to availability, you can extend or add additional treatments
• We even offer a Half-Day Retreat package (4 hours) covering body scrub, full body massage, all facials, and head spa

You're welcome to stay with us all day if availability allows!

If you have any questions about which treatment to choose, timing, or special requests:

• Call/WhatsApp: +66 82 539 9908


• LINE: @chandee (https://page.line.me/chandee)
• Visit our website: https://chandee.comchandee.com

Our team is happy to help you choose the perfect treatment for your needs.

Start your wellness journey today: Book Online Now

Or contact us directly via WhatsApp, LINE, or phone at +66 82 539 9908.

We look forward to welcoming you to Chandee!